FAQ

When will my letter mail each month?
Beginning in February of 2019, all monthly letters will be processed and mailed between the 10th and the 15th. This means, depending on your location, you should expect to find your letter in the mailbox before the end of the month. For our international customers, kindly expect to wait just a bit longer.
When should I sign up?
Thinking of joining the adventure? Welcome!
If you subscribe BEFORE the 10th of the month, your first letter will mail ON the 10th, assuming it falls on a working mail day. Why the wait? During the 1st week of each month, my time is filled with either traveling abroad or working in my studio creating each Letter From Afar! Painting, drawing, sketching, writing, researching... each letter is a process that requires time and focus.
If you subscribe AFTER the 10th of the month, your first letter will mail in 2-7 business days.
What happens if I don't receive my letter?
Letters from Afar are sent all over the world via USPS. We cannot guarantee a delivery date and unfortunately, sometimes letters do get lost in transport. Please allow up to 21 days from your subscribing date to receive your letter (30 days for international). If it hasn't arrived by then, just send us a note via the CONTACT section and we'll be more than glad to send you another!
When are the letters mailed?
Your first letter will be mailed shortly after your first charge. Your subscription will then charge and mail each month between the 10th and the 15th. 
What age group are the letters designed for?
All ages! Adults and children alike will enjoy getting snail mail and learning about new and interesting places. For very young children, however, we recommend reading the letters as bedtime stories.
How many should I order?
We recommend one subscription per family. You are welcome to order one for each member of the family, but do keep in mind that they will be receiving the same letter.
Is every letter handwritten?
Every letter is a copy of an original painted/written letter. The envelope are addressed with a vintage typewriter font.
Do you mail letters internationally?
Absolutely. The only difference is a slightly higher postage price - $1.15 for an international stamp.
What can I expect to read in my letters?
Each month's letter will be about a new destination, written from an explorer's standpoint. They are meant to be primarily entertaining, with a fun, adventurous story line. All letters are based on actual places and will include factual & historical tidbits. They've been compared to getting a letter from a traveling friend!
Can I cancel anytime?
Yes, you can. To cancel, skip a month, or change your address, simply create an account at checkout. From your account, you can complete any of the above tasks. And of course, if you have any questions, send us a note via the CONTACT section. If you did not create an account during checkout, you will checkout as a guest instead.... in which case you will need to contact us to cancel or modify your subscription.