FAQ

What happens if I don't receive my letter?
Letters from Afar are sent all over the world via USPS. We cannot guarantee a delivery date and unfortunately, sometimes letters do get lost in transport. Please allow up to 21 days from your subscribing date to receive your letter (30 days for international). If it hasn't arrived by then, just send us a note via the CONTACT section and we'll be more than glad to send you another!
When are the letters mailed?
Your first letter will be mailed shortly after your first charge. Your subscription will then charge and mail each month between the 1st and the 15th. (Please note that the ONE YEAR prepaid subscription is NON-renewing.)
What age group are the letters designed for?
All ages! Adults and children alike will enjoy getting snail mail and learning about new and interesting places. For very young children, however, we recommend reading the letters as bedtime stories.
How many should I order?
We recommend one subscription per family. You are welcome to order one for each member of the family, but do keep in mind that they will be receiving the same letter.
Is every letter handwritten?
Every letter is a copy of an original painted/written letter.The envelopes are addressed with a hand-lettered font.
Do you mail letters internationally?
Absolutely. The only difference is a slightly higher postage price - $1.15 for an international stamp.
What can I expect to read in my letters?
Each month's letter will be about a new destination, written from an explorer's standpoint. They are meant to be primarily entertaining, with a fun, adventurous story line. All letters are based on actual places and will include factual & historical tidbits. They've been compared to getting a letter from a traveling friend!
Do you use recycled materials?
The envelopes we use are either
-100% post consumer recycled material
or
-100% cotton made with recycled cotton garments
The paper we use is made with a combination of recycled material and certified sustain-ably forested wood pulp.
The ink/toner brands we use are environmentally conscious, often using ocean waste plastic to create their cartridges. 
Can I cancel anytime?
Yes, you can. To cancel, skip a month, or change your address, simply create an account at checkout. From your account, you can complete any of the above tasks. And of course, if you have any questions, send us a note via the CONTACT section. If you did not create an account during checkout, you will checkout as a guest instead.... in which case you will need to contact us to cancel or modify your subscription.